OX App Suite

OX Webmail consists of:

• qMail mail platform
• OX Webmail interface
• OX Calender
• OX Contacts
• OX Portal

The OX App Suite adds:

• OX Drive - for easily storing documents
• OX Text - for online text editing
• OX Spreadsheet - for online spreadsheet editing

No, the Microsoft Word Web App is part of the Microsoft Office Web Apps bundle. The Web Apps are only available as part of the SharePoint 2013 product.

Check out this tutorial video about how to set up OX users in Gateway4Cloud or go to our Tutorials & Instructions page.

If you want to add a new Outlook profile, go to:

• Control Panel on your machine
• Choose Mail option from the list and click on Show Profiles
• Click on Add, enter your Profile Name and click on OK

If you want to add a new mailbox to an already existing Outlook profile, go to:

• Your Outlook client
• Click on File tab and Add Account

Choose the “Manual setup or additional server types” option. Select POP or IMAP

1. Fill-in the required information:

• Your Name
• Email Address
• Account Type – IMAP
• Incoming mail server – imap.openxchange.eu
• Outgoing mail server – smtp.openxchange.eu
• User Name - your full email address
• Password

2. Click on More Settings and go to Outgoing Server

3. Make sure “My outgoing server (SMTP) requires authentication” option is selected.

4. Go to Advanced tab and fill-in the following details:

• IMAP - port 143, connection TLS
• SMTP - port 587, connection None

5. Click on OK, then Next.

6. Close the pop-up window and click on Finish.

NOTE: This configuration is for OXaaS product. If you use the normal Open-Xchange, please check the configuration settings here.

If you want to add a new Outlook profile, go to:

• Control Panel on your machine
• Choose Mail option from the list and click on Show Profiles
• Click on Add, enter your Profile Name and click on OK

If you want to add a new mailbox to an already existing Outlook profile, go to:

• Your Outlook client
• Click on File tab and Add Account

Choose the “Manual setup or additional server types” option. Select POP or IMAP

1. Fill-in the required information:

• Your Name
• Email Address
• Account Type – POP
• Incoming mail server – pop.openxchange.eu
• Outgoing mail server – smtp.openxchange.eu
• User Name - your full email address
• Password

2. Click on More Settings and go to Outgoing Server tab.

3. Make sure “My outgoing server (SMTP) requires authentication” option is selected.

4. Go to Advanced tab and fill-in the following details:

• Check "This server requires an encrypted connection (SSL)"
• IMAP - port 995
• SMTP - port 587, connection None

5. Click on OK, then Next.

6. Close the pop-up window and click on Finish.

NOTE: This configuration is for OXaaS product. If you use the normal Open-Xchange, please check the configuration settings here.

1. On your iPhone go to Settings > Mail, Contacts, Calendars > Add Account

2. Choose the Exchange option

3. Fill-in your Email, Password and Description and click on Next

4. Input the required information:

• Email
• Server – openxchange.eu
• Username
• Password

5. Click on Next and Save

1. On your iPhone go to Settings > Mail, Contacts, Calendars > Add Account

2. Choose the Other option

3. Fill-in your Name, Email, Password and Description and click on Next

4. Input the required information (some information is pre-filled):

• Name
• Email
• Description

Incoming Mail Server

• Host Name - imap.openxchange.eu (if via IMAP) and pop.openxchange.eu (if via POP)
• Username
• Password

Outgoing Mail Server

• Host Name - smtp.openxchange.eu
• Username
• Password

5. Click on Next and Save

OXaaS (Open-Xchange-as-a-Service) is hosted by OX in Germany. The platform is maintained and updated by Open-Xchange and receives the latest new features as soon as they become available. The platform has a higher uptime guarantee and is used by several big Telecom operators in Europe. This solution is compliant to German and European data protection laws.

OX App Suite (hosted by LuxCloud) is hosted in Luxembourg and maintained and updated by LuxCloud. This solution is compliant to Luxembourgian and European data protection laws and has a limited feature set available compared to the OXaaS platform.

For direct access to the webmail (and OpenXchange Portal) customers can login to: https://openxchange.eu/appsuite/

For regular Open-Xchange accounts:

10 mx.luxcloud.net.

For OX-as-a-Service:

10 mx001.dclux.xion.oxcs.net.

20 mx002.dclux.xion.oxcs.net.

30 mx003.dclux.xion.oxcs.net.

40 mx004.dclux.xion.oxcs.net.