OX mailbox setup on Outlook Client (via POP)

1 Jul 2015
Emilija Kurginian

OX mailbox setup on Outlook Client (via POP)

If you want to add a new profile for your mailbox, go to:

  • Control Panel on your machine
  • Choose Mail option from the list and click on Show Profiles
  • Click on Add, enter your Profile Name and click on OK

If you want to add mailbox to an already existing Outlook profile, go to:

  • Your Outlook client
  • Click on File tab and Add Account

IMAP configuration

  • Choose “Manual setup or additional server types” option
  • Select POP or IMAP
  • Fill-in the required information:

Your Name
Email Address
Account Type – POP3
Incoming mail server – pop3.yourcloudbrand.com
Outgoing mail server – smtp.yourcloudbrand.com
User Name (your email address)

  • Click on More Settings and go to Outgoing Server tab.
  • Make sure “My outgoing server (SMTP) requires authentication” option is selected.
  • Go to Advanced tab and fill-in the following details:
  • Check "This server requires an encrypted connection (SSL)"
  • IMAP - port 995
  • SMTP - port 587


  •  Click on OK, then Next.
  • Please click on Continue, if you receive any certificate notifications.
  • Close the pop-up window and click on Finish.

NOTE: This configuration is for the normal Open-Xchange product. If you use OXaaS, please check the configuration settings here.