How to migrate Windows webhosting to Plesk (FTP)

Migrating Windows webhosting from LuxCloud to Plesk (FTP).

This user manual version 1.1 will guide you through the steps of migrating your webhosting to Plesk.

Gathering the information you need.

Step 1: Login to your LuxCloud user portal, you will be redirected to the homepage of your portal.

Step 2: Click on the menu button with the caption ‘Websites’, at the top of your page.


Step 3: Click on the website you want to migrate.


Step 4: Please click ‘Web Hosting Settings’.


Step 5: On this page (see image below) you will find the information you need.


 Note: when you don’t know your password you can click edit to either change it or show it. Be careful when you click the show option.Your password will be visible to everyone that can see the window.

Using the information to migrate.


Step 1: Make sure that the Site Import extension is installed.


Step 2: Go to Websites & Domains, select the domain you want to use as the target for importing content, and then click Website Importing.


Step 3: Click “Switch to advanced mode”.


Step 4: Specify the domain name of the website you want to import content from in the “Source domain name” field.


Step 5: Under “Connection type”, select “FTP”.


Step 6: Specify the username and password of an FTP user on the source server that has access to the source website’s files in the corresponding fields.


Step 7: Select the desired method for transferring content under “Way to transfer files”:

  • (Recommended) If you keep “Automatic”, Plesk will use FTP to import content.
  • You can also have Plesk use web streaming by selecting it from the list. Web streaming is good when you need to import a large number of small files or if you believe that the import may be interrupted, but choosing it may cause issues with the import.


Step 8: Specify the document root of the source website starting from the FTP user’s home directory in the “Source document root” field.


For example, if the document root of the source website is /var/www/vhosts/ and the home directory of the FTP user is /httpdocs, specify /httpdocs in the “Source document root” field and keep the “File root” field empty.


Step 9: Specify the full URL corresponding to the document root of the source website in the “Source website URL” field.


For example, if the document root is /var/www/vhosts/, specify in the “Source website URL” field. If the document root is var/www/vhosts/, specify in the “Source website URL” field.


Step 10: You can specify an FTP server charset other than the default “UTF-8” to prevent corrupt encoding when importing from an old source server. To do so, select the desired charset from the “FTP server charset” drop-down list or use search.


Step 11: Keep the “Use the same IP for FTP data connection as for FTP control connection” checkbox selected. You need to clear this checkbox only if the FTP server is configured in such a way that command and data channels use different IP public addresses.


Step 12: Click OK.